March 26, 2020
Before Your Appointment
Please call and cancel your appointment if you are experiencing:
- Cough that started within the past 14 days
- Shortness of Breath
- or if you have been exposed to someone that has been diagnosed with the Coronavirus
- or if you have been exposed to someone that is experiencing symptoms of the Coronavirus:
- Dry cough
- Wet cough with sputum production
- Shortness of breath
- Muscle aches or joint pain
- Sore throat
- Nasal congestion
- or you or someone close to you has a history of recent travel within the past 14 days from affected geographic areas of heavy community spread (international [China, South Korea, Europe, Iran] or domestic areas [Washington, New York, California])
- If you are at risk due to an underlying health condition and are coming into the office for a routine visit such as ear cleaning or allergy follow-up, we recommend you rescheduling to a later date.
Currently, the United States has limited testing options for COVID-19. Because of limited diagnostic and isolation resources, appropriate use of COVID-19 testing is crucial. Piedmont has created a system-wide algorithm for testing that aligns with the Centers for Disease Control (CDC) and the Georgia Department of Public Health (DPH) recommendations. With these testing requirements, Piedmont is limiting the ability to order tests to admitting physicians ONLY at each of our hospitals. Providers in the ER and ambulatory settings WILL NOT be able to order the COVID-19 test. Testing will be limited to patients requiring hospitalization. Do not go to the ER for testing unless you have moderate or severe symptoms of acute respiratory infection.
For the majority of patients who have flu-like symptoms, testing for Coronavirus is not necessary. If you are concerned that you may have been exposed to Coronavirus and would like to be screened, call 1-866-460-1119 Monday through Friday between 7:00 a.m. and 7:00 p.m. ET.
Here are the current recommendations for patients:
- Asymptomatic patients with a known exposure to Coronavirus
- Stay at home (self-quarantine) for 14 days
- Monitor temperature twice daily to look for fever (100.4°F)
- Remain alert for respiratory symptoms (e.g., cough, shortness of breath)
- Call primary physician if symptoms worsen
- Patients with mild symptoms of acute respiratory infection who have high risk comorbidities (chronic lung disease, diabetes, other chronic illness, etc.) OR travel to high risk areas OR close contact with a confirmed COVID-19 case
- Stay at home (self-quarantine) for 7 days and until they have been symptom free for at least 72 hours. See above recommendations.
- Patients with moderate or severe symptoms of acute respiratory infection
- Go to the nearest Emergency Room
The physicians and staff of Piedmont ENT are working very hard to keep everyone from being exposed to the Coronavirus, and our policies will change with new information being provided by the CDC and the DPH. We will update you as quickly as possible about all options to help care for our patients and their families.
Please call us M-F 7:30 am to 4:30 pm at 404.351.5045 and ask to speak to our Triage Staff to discuss your NON-Coronavirus-related symptoms or concerns.
If you have concerns related to Coronavirus, you are encouraged to call Piedmont Healthcare at 1-866-460-1119 and press 3 Monday - Friday between 7 am and 7 pm EST. There is also information on the Georgia Department of Health at https://dph.georgia.gov/novelcoronavirus.